It is with great sadness that i must inform you all that from August 21st 2017 i will be closing down my web design and hosting services. As some of you already know, I have had a few health issues over the years and i have decided the best thing for my current clients and their businesses, would be for them to find another developer or company that will be more responsive to their businesses needs and requests.
If you do not have your website hosted on my servers, and have only subscribed to my support package, then there is nothing else you need to do, apart from look for someone else to fulfil these tasks for you. I did not send out any invoices for 2017-2018 so you have not been charged for this year, and no further charges will be made. Thank you for your business
If you have your domain name AND/OR your website(s) hosted on my servers, there will be a 2 month grace period where i will keep my webservers running so you can arrange the transition to another webhost. You have not been charged for your hosting so far this year and you will not be charged any further. If your domain name is registered by me on my account as well, you will need to pay a small fee to transfer it over to your own account on your own domain registrar. I will give further advice to the people who this applies to.
Most sites hosted by me are running on the Wordpress platform. I will zip the whole site up and save the database on a file, including a master Admin username and Password. If you give these files to another web-designer or company, they will know how to set up your site for you on your new webhost.
I understand that transferring a website over to a new host will confuse some people, so i'm willing to help out where i can with advice. Alternatively, if you would like me to do this for you i will be able to transfer your site over to your own webserver / domain registrar for the fee of £200. The process would go as follows. 1) You pay for hosting from another company, and send me the login details. 2) You create an account with Namecheap for your domain name and send me the login details. I will then transfer your site over to the new host, point your domain name to the site, and transfer over any email accounts you use. I cannot do this for free due to the large volume of clients i have, and those who wish for me to transfer their site for them will come on a first come, first serve basis. The price for transfer represents the limited spaces i will have for this task and the limited time i have to do it. Again, there is no requirement for me to transfer your site, you are welcome to take a zipped copy of your site to someone else who may transfer the site for you, or do it yourself if you are able.
NOTE: IF YOU WISH ME TO TRANSFER YOUR SITE FOR YOU, PAYMENT WILL BE TAKEN UP-FRONT VIA PAYPAL AND YOUR TRANSFER WILL BEGIN IMMEDIATELY. I WILL NOT ACCEPT PAYMENT AT A LATER DATE OR CHEQUES AFTER THE WORK IS COMPLETE. TRANSFER TIME SHOULD TAKE NO LONGER THAN 7 DAYS, THIS IS DUE TO THE SPEED THE DOMAIN NAME COMPANIES WILL TRANSFER OVER DOMAINS TO NEW ACCOUNTS AND IS SOMETHING I CANNOT CONTROL.
If no action is taken on your behalf it should be noted that your website will go down on the 21st October. This is the deadline when my servers will close down and your website and services will no longer function or be viewable.
If you have any questions regarding this process, or would like me to initiate the transfer for you, please email me at support@chris-dark.com
Again, apologies for the inconvenience caused at this time and over the past year. I wish you and your business all the best in the future and I thank you all for sticking with me thus far.
Regards,
Chris Dark